Shipment

Orders will ship within 1-3 business days of processing payment, unless noted at the time the order is placed or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through Radiant Solutions Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Heat Cable Store as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.

Standard Shipping

Products shipped via standard service are generally shipped within 2 business days after receiving the order. Please add transit time to estimate a delivery date.